Terms of Use


Last Updated: 1st March 2024

Welcome to www.universal.ch

These Terms of Use (“Terms“) form a legal agreement between you and Universal Genève SA (“we”, “us”, or “our”), governing your access and use of the www.universal.ch website and its related services (collectively, the “Services“). By accessing the website (including browsing and any use with any device or by any means), you agree to be legally bound by these Terms. If you do not agree with these Terms, please refrain from using our Services.

Please read these Terms carefully to ensure you understand each section. Additionally, review our Privacy Policy at www.universal.ch/privacy/ , which explains how we collect, use, and protect your personal data

1. Who We Are and How to Contact Us

This website is owned and operated by Universal Genève SA. We are registered in Switzerland under company registration number CHE-103.061.464 HR/MWST, with our main office located at Chemin du Grand-Puits 38, 1217 Meyrin, Switzerland .

You can reach us via email at contact@universal.ch or send mail to Universal Genève SA, Chemin du Grand-Puits 38, 1217 Meyrin, Switzerland.

2. Our Services

These Terms apply whenever you access or use our Services. This access is intended solely for your personal use. Please note that additional terms of sale may apply if you purchase goods or services through our Services.

We are always working to improve our Services. Therefore, we may change, withdraw, or restrict access to the website, or any service or material on it, at any time without notice.

3. Accessing and Using Our Services

You need to be at least 18 years old or the age of majority in your jurisdiction to use our Services. By using our Services, you confirm that you meet these age requirements and can be legally bound by these Terms.

Some parts of the Service may require you to create an account. In such cases, you are responsible for maintaining the confidentiality of your account information and for all activities that occur under your account. You agree to immediately notify us of any unauthorized use of your account or any other breach of security.

When using our Services, you agree not to:

  • Use our Services to violate any applicable law and regulation, including, but not limited to, any copyright, trademark, patent, anti-piracy, or other intellectual property law or regulation, or encourage or enable others to violate any such laws or regulations.
  • Use our Services in any way that could potentially disable, overburden, damage, disturb or impair the Services or interfere with any other user’s use of the Services or rights, including their ability to engage in real time activities through the website.
  • Use any robot, spider, automation, scraping tool, or any automatic device, methodology, process, or means to access or use the Services for any purpose, or use any device, software, or process that interferes with our Services, or which is malicious or technologically harmful to our Services.
  • Attempt to gain unauthorized access to, interfere with, to copy, damage, or disrupt our Services, the server on which they are stored, or any server, computer, or database connected to our Services.
  • Otherwise attempt to interfere with the proper functioning of the Services.

4. Third-Party Links

From time to time, we may include third-party links or integrations on our Services, or provide plug-ins from third-party services that link back to our Services (“Third-Party Links”). We do not control, nor are we responsible for, third-party products, services, or content made accessible via those Third-Party Links. By accessing any such Third-Party Links, you agree to be bound by such third party’s terms and conditions.

5. Rights of Use

All intellectual property rights, including copyright, in the content accessible (or available for download) through our Services, including text, pictures, graphics, videos, audio material, software, or any other form, belong to us or our licensors. All rights are hereby reserved.

Except as explicitly permitted in these Terms, no part of the Services, including but not limited to text,images, graphics, videos, audio material, software, or any other form of content, may be copied, reproduced, republished, uploaded, posted, publicly displayed, encoded, translated, transmitted, or distributed in any manner (including ‘mirroring’) to any other computer, server, website, or other medium for publication or distribution or for any commercial purpose, without our prior written consent.

6. Disclaimers and Warranties

While we strive for accuracy, the website and all content provided, are offered on an ‘as is’ basis without any representations or warranties. To the fullest extent permissible by law, we disclaim all warranties, express or implied, including, but not limited to, implied warranties of merchantability, non-infringement, fitness for a particular purpose, and any warranties arising out of course of dealing or usage of trade. We shall not be held liable for any errors, inaccuracies, or omissions found on the Services, nor for any damage incurred as a result of using or not using the information provided. By using our Services, you agree to assume all risks associated with such use, and you will be solely responsible for any harm, loss, or damage that arises from it.

7. How We Limit Our Liability

You access, use, browse and navigate our Services at your own risk. We shall not be liable to you or any third party for any indirect, incidental, special, or consequential damages, including, but not limited to, loss of profits, data, or other intangible losses, arising out of or in connection with your use or inability to use the Services. This limitation of liability applies to the fullest extent permitted by applicable law. In the event the applicable law does not allow some of the exclusions of liability in this clause, such exclusions will not apply.

8. Indemnity

You agree to indemnify and hold Universal Genève SA, its officers, directors, shareholders, predecessors, successors in interest, employees, agents, subsidiaries and affiliates, harmless from any demands, loss, liability, claims or expenses (including attorneys’ fees), made against us by any third party due to or arising out of or in connection with your use of our Services.

9. Term and Termination of the Services

These Terms enter into force when you accept them or start using the Services.

You may cease using the Services at any time. Conversely, we reserve the right to terminate or suspend your access to the Services immediately, at any time, at our discretion, including without limitation in the event you breach any provision of these Terms.

10. Governing Law, Disputes and Jurisdiction

These Terms shall be governed by the laws of Switzerland, without regard to its conflict of law provisions.

If you have any dispute with us, we encourage you to first contact us at contact@universal.ch with a brief description of your complaint and your contact details. We are committed to resolving disputes amicably and swiftly through good faith negotiations. Should an amicable resolution not be feasible, any disputes arising from or related to these Terms, including any non-contractual obligations, will be subject to the exclusive jurisdiction of the courts of Geneva, Switzerland.

11. General

We reserve the right to modify these Terms at any time. Unless otherwise required by law, we will notify users of any changes by posting the new Terms on the website. If you continue to use the Services, you will be bound by the updated Terms. If you do not want to agree to these or any updated Terms, you must not use the Services.

If any provision of these Terms or its application is held by a court of competent jurisdiction to be invalid, unenforceable, or void, the remainder of these Terms will remain in full force and effect to the fullest extent consistent with applicable law.

The provisions of these Terms which by their nature reasonably should survive the termination or expiration of these Terms shall survive any termination or expiration of these Terms.

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